Summary The Account Executive is responsible for selling all products and services offered in the C1 portfolio. This position must meet their assigned targets consistently while searching for growth opportunities with existing customers and new logos. This is accomplished by managing and developing customer relationships.  

Summary The Account Executive is responsible for selling all products and services offered in the C1 portfolio. This position must meet their assigned targets consistently while searching for growth opportunities with existing customers and new logos. This is accomplished by managing and developing customer relationships.  

The Director of Professional Services is responsible for the high-quality and timely delivery of Cisco, related professional services solutions including but not limited to Contact Center deployments, Enterprise networking, data center, storage, and security integrations that are sold by the sales teams.  Accountable for the accurate forecasting and staffing of delivery personnel to ensure proper bandwidth exists to deliver quality solutions. In addition, is expected to coach the team in the identification of additional areas of opportunity to enable double digit growth.

Summary The Strategy Senior Manager’s role is to lead to execution of C1’s “4-3-1 Operational Strategy”. This role  supports strategic planning, initiative management, organizational alignment & resource planning and communications. This position applies proven communication, analytical, and problem-solving skills to help maximize the benefit of C1 investments.

Summary The Account Executive is responsible for selling all products and services offered in the C1 portfolio. This position must meet their assigned targets consistently while searching for growth opportunities with existing customers and new logos. This is accomplished by managing and developing customer relationships.  

Summary The Account Executive is responsible for selling all products and services offered in the C1 portfolio. This position must meet their assigned targets consistently while searching for growth opportunities with existing customers and new logos. This is accomplished by managing and developing customer relationships.  

The Business Analyst’s role is to analyze, specify and validate the business needs of the organizations. In this role, the BA will plan, design, develop, and launch efficient business, financial, and operations systems in support of core organizational functions and business processes. This includes gathering and analyzing data in support of business cases, proposed projects, and systems requirements. The Business Analyst is also responsible for supporting the development process, and ensuring that project deliverables are met according to specifications. This individual will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of IT system investments.

Summary The Field Services Engineer works to provide quick response to customer requests for product support. The tasks performed will include but not be limited to, system, device, OS, software and applications troubleshooting and problem evaluation as well as performing and/or supporting the necessary troubleshooting required to return the equipment to functional status. The Field Service Engineer will also be instrumental in preparing reports and will work in conjunction with the NOC and Service Desk Supervisors for any unresolved issue and follow escalation process.  

Summary The Account Executive is responsible for selling all products and services offered in the C1 portfolio. This position must meet their assigned targets consistently while searching for growth opportunities with existing customers and new logos. This is accomplished by managing and developing customer relationships.  

Summary The Data Center Engineer III implements Data Center solutions projects based on Cisco, VMware and other major DC technologies. Assignments include consulting, implementing, documenting, migrating datacenter solutions and leading other Data Center engineers.

The Network Principal Engineer provides IT infrastructure engineering for data center and infrastructure upgrades, changes, troubleshooting, relocation and migrations specializing in advanced: Cisco, F5, Palo Alto solutions.

Summary The Account Executive is responsible for selling all products and services offered in the C1 portfolio. This position must meet their assigned targets consistently while searching for growth opportunities with existing customers and new logos. This is accomplished by managing and developing customer relationships.  

The Program Executive will be the primary liaison between assigned customers and the Customer Success Center (CSC).  Responsible for overall senior (C Level) customer relationships, strategic alignment, opportunity identification, scope expansion and P&L management for each customer. Owns all escalations for critical issues and until resolved, provides reporting, analytics and consulting, develops and manages communication strategy, facilitates Root Cause Analysis and ongoing improvement activities related to major incidents. Provides leadership to the internal account service teams on customer-related issues and activities.  Participates and...

The Program Executive will be the primary liaison between assigned customers and the Customer Success Center (CSC).  Responsible for overall senior (C Level) customer relationships, strategic alignment, opportunity identification, scope expansion and P&L management for each customer. Owns all escalations for critical issues and until resolved, provides reporting, analytics and consulting, develops and manages communication strategy, facilitates Root Cause Analysis and ongoing improvement activities related to major incidents. Provides leadership to the internal account service teams on customer-related issues and activities.  Participates and...

Summary The Solutions Consultant is responsible for designing Genesys solutions and overseeing the implementation of that design. The primary objective of this role is to understand customer objectives and requirements and design solutions that meet those objectives and requirements based on knowledge of the Customer and the Genesys platform. The Solution Consultant is responsible for gathering, analyzing, and clarifying customer requirements and then creating a design, including detailed documentation, to meet those requirements in addition to consulting with customers on best practices.

Summary The Data Analyst’s role is to analyze, specify and validate the business needs of the organizations. In this role, the Data Analyst will play a key part in the design, development, and launch efficient business, financial, and operations systems in support of core organizational functions and business processes. This includes gathering and analyzing data in support of business cases, proposed projects, and systems requirements. The Data Analyst is also responsible for supporting the development process, and ensuring that project deliverables are met according to specifications. This individual will apply proven communication, analytical, and problem-solving skills to...

The Field Service Technician will provide quick response to customer requests for product support. The tasks performed will include but not be limited to cabling and installation of access control devices. Provide access control software and applications troubleshooting and problem evaluation as well as performing and/or supporting the necessary troubleshooting required to return the equipment to functional status. The Field Service Technician will also be instrumental in preparing reports and will work in conjunction with Project Managers for any un-solved issue and follow escalation process.

Summary The Account Executive is responsible for selling all products and services offered in the C1 portfolio. This position must meet their assigned targets consistently while searching for growth opportunities with existing customers and new logos. This is accomplished by managing and developing customer relationships.  

The Senior Account Service Manager is responsible for managing a team of associates responsible for tracking, diagnosing and resolving incidents reported by maintenance and managed service customers. This is accomplished by understanding and adhering to processes and procedures of the MSSC to ensure timely and consistent results for the customer base.  The Senior Account Service Manager is also responsible for driving best practice process and procedure concerning their practice across the MSSC shiftteams ensuring that practice issues are handled consistently across all shifts in the MSSC. 

The Network Engineer III position provides IT infrastructure engineering for Network and infrastructure upgrades, changes, troubleshooting, relocation and migrations specializing in advanced Cisco solutions.

 Summary The Senior IT Trainer role encompasses the responsibilities of the IT Trainer as well as the Management of IT Training Projects.  The scope of this role is to manage, develop, implement, and maintain training programs related to business-critical systems within the organization.  In this role, the Senior IT Trainer will work with the Supervisor, IT Training, project teams (PM’s, BA’s, BSA’s, etc.), and business units to manage, develop and execute IT Training Projects according to strict deadlines and within budget.

Summary The Field Services Engineer – Dedicated works to provide quick response to customer requests for product support. The tasks performed will include but not be limited to, system, device, OS, software and applications troubleshooting and problem evaluation as well as performing and/or supporting the necessary troubleshooting required to return the equipment to functional status. The Field Service Engineer – Dedicated will also be instrumental in preparing reports and will work in conjunction with the NOC and Service Desk Supervisors for any un-solved issue and follow escalation process.  This position is dedicated 100% to a specific client. 

Summary The Account Executive is responsible for selling all products and services offered in the C1 portfolio. This position must meet their assigned targets consistently while searching for growth opportunities with existing customers and new logos. This is accomplished by managing and developing customer relationships.  

Summary The MuleSoft Developer plays an important role in the support and development of the modernization and ongoing innovation of ConvergeOne applications supported by the IT Team. The MuleSoft Developer’s role is to help plan, design, develop, launch, and maintain the systems and solutions in support of core organizational functions. This will include helping resolve performance issues and support tickets, identifying and recommending solutions to remediate chronic issues and poor performing software, identify ways to improve productivity, and helping to implement best practices related to software development, including coding standards, integration, and security best practices.

ConvergeOne is seeking a Quality Assurance (QA) Analyst to assist the IT department with a wide range of projects related our internal business applications. In this role the QA Analyst will apply a thorough understanding of SDLC lifecycle and testing methodologies to create and maintain detailed test plans and test cases, execute tests to ensure development satisfies all requirements and identify any bugs.  In addition to planning and execution they will lead the QA effort for a given application or work stream during a development cycle, identifying and engaging subject matter experts as...

The Manager, PMO is responsible for the high-quality and timely delivery of professional services engagements and reports into the central Project Management Office (PMO). This position manages a team of project managers responsible for delivering large and complex programs consisting of projects lead by C1 as well as other vendors.  Success in this position requires openness to constant change, a focus on continuous improvement and ability to hire and retain a world-class team focused on quality control, profitability, and high customer satisfaction.

The Project Manager will be responsible for interfacing in complex projects with customers.  This position will be the trusted ConvergeOne customer interface and work closely with our architect and consulting teams in delivering success engagements.

Summary The Data Analyst’s role is to analyze, specify and validate the business needs of the organizations. In this role, the Data Analyst will play a key part in the design, development, and launch efficient business, financial, and operations systems in support of core organizational functions and business processes. This includes gathering and analyzing data in support of business cases, proposed projects, and systems requirements. The Data Analyst is also responsible for supporting the development process, and ensuring that project deliverables are met according to specifications. This individual will apply proven communication, analytical, and problem-solving skills to...

Summary The Account Executive is responsible for selling all products and services offered in the C1 portfolio. This position must meet their assigned targets consistently while searching for growth opportunities with existing customers and new logos. This is accomplished by managing and developing customer relationships.  

Summary Maintain and support the organization’s critical business applications through best practices, under the direction and technical oversight of the Senior Applications System Administrator. The Applications System Administrator will be responsible for configuration, issue resolution, and day-to-day administration of one or several applications including ConnectWise, Microsoft CRM, and Ivanti in addition to other existing or future applications as needed. 

Summary The Senior Financial Analyst position will serve as the primary financial business partner for various departments and business units, which includes preparing materials for financial review, variance analysis and forecasting.  Candidate must possess exceptional Excel skills and be comfortable collaborating across multiple departments and business units.  Analyst must be able to provide timely, accurate financial reporting and insights/recommendations to drive margin expansion and profitability growth.  Position will be an active participant in special projects and ad-hoc analysis with frequent interaction with department leads and senior management.  Role will coordinate...

Summary The Senior Financial Analyst position will serve as the primary financial business partner for various departments and business units, which includes preparing materials for financial review, variance analysis and forecasting.  Candidate must possess exceptional Excel skills and be comfortable collaborating across multiple departments and business units.  Analyst must be able to provide timely, accurate financial reporting and insights/recommendations to drive margin expansion and profitability growth.  Position will be an active participant in special projects and ad-hoc analysis with frequent interaction with department leads and senior management.  Role will coordinate...

The Application Developer will be responsible for coding, testing and analyzing application software, support existing business systems applications, as well as consulting with business analysts to identify business needs and appropriate technical solutions for our customers. This opportunity is supporting the Interactive Intelligence Practice at C1 which is a fast paced, high energy and high growth business segment that is looking for people who are not afraid to get involved in the technical details of projects. The position requires the design, coding, engineering, documentation and testing of software...

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The Accounts Payable Specialist must be an independent thinker who is comfortable working in a high-volume, fast paced environment. The specialist must also be process driven and customer service oriented.

Union 1109 – Technician II Communication Technician II (Tech 2): Job requirements are to be able to perform site preparation and finishing, pulling and termination of cable, installation of station apparatus and operational tests for all PBX and all key system products. Must be able to read and understand blueprints, floor plans and schematics, as necessary to perform job duties. Responsible for the integrity of cable and wire from the MDF to the station apparatus.   Additionally, the position must be able to: completely install all PBXs,  digital trunking, moves, adds, and...

Summary The Account Executive is responsible for selling all products and services offered in the C1 portfolio. This position must meet their assigned targets consistently while searching for growth opportunities with existing customers and new logos. This is accomplished by managing and developing customer relationships.  

Summary The Account Executive is responsible for selling all products and services offered in the C1 portfolio. This position must meet their assigned targets consistently while searching for growth opportunities with existing customers and new logos. This is accomplished by managing and developing customer relationships.  

Summary The Avaya Technician II is responsible for providing intermediate level technical support ensuring the highest quality technical service to dedicated clients regarding field activities including installation and servicing voice, data, and video systems and equipment including associated wiring, power, or peripheral equipment.

Summary The Manager, PMO is responsible for the high-quality and timely delivery of internal technology based services and reports into the central IT Project Management Office (PMO). This position manages a team of Portfolio and Project Managers responsible for delivering regular business enhancements via an Agile-Scrum process and larger/complex programs consisting of projects lead by C1 as well as other vendors. Success in this position requires openness to constant change, a focus on continuous improvement and ability to hire and retain a world-class team focused on consistency, quality outcomes and high internal customer satisfaction.

The Security Principal Engineer provides technical leadership, guidance and mentorship for a team of network engineers ranging in skill from junior to senior level. The position requires at a minimum 60% project based billable utilization and 40% team leadership.

Summary The Senior Solutions Architect is a highly motivated, skilled resource who embraces an entrepreneur approach with a strong work ethic.  This position primarily focuses on consulting with ConvergeOne’s Enterprise Customers to develop solid strategies with Outcome Based solutions that deliver measurable results thru ROI and TCO models. The position is responsible for assessing customer needs and tailoring customized architectures that have strategic value and are complex in nature to fit business needs.  The Senior Solutions Architect is well...

Summary The Account Executive is responsible for selling all products and services offered in the C1 portfolio. This position must meet their assigned targets consistently while searching for growth opportunities with existing customers and new logos. This is accomplished by managing and developing customer relationships.  

Summary The Pro Services Expeditor I is the primary liaison for the company into the activities performed by the Service Operations team.  The Pro Services Expeditor validates services orders, processing subcontractors POs and Invoices, manages change order processing, and improves all tasks related to Service Operations.

Summary The Procurement Support Specialist position is responsible for assisting the Purchasing, Receiving, Returns and Vendor Mgt Teams. This support includes contract order maintenance, data extraction from Vendor Portals and input of data in C1 ERP Systems. The Purchasing & Vendor Mgt Departments are fast-paced environments that will require the candidate to act quickly and accurately. This individual will work directly with the Procurement Operations Team Lead.

Summary The Account Executive is responsible for selling all products and services offered in the ConvergeOne portfolio. This position must meet their assigned targets consistently while searching for growth opportunities with existing customers and new logos. This is accomplished by managing and developing customer relationships.  

Summary The Account Executive is responsible for selling all products and services offered in the C1 portfolio. This position must meet their assigned targets consistently while searching for growth opportunities with existing customers and new logos. This is accomplished by managing and developing customer relationships.