Summary The IT Project Manager role is responsible for both upfront planning and day-to-day oversight of initiatives across business and technology. This role partners with Portfolio Managers, Product Owners, and Technical Delivery Teams to shape delivery plans, anticipate risks, and coordinate dependencies early in the lifecycle. This role brings strong planning, coordination, and follow-through capabilities and thrives in environments requiring structure, adaptability, and proactive communication. This role requires a strong sense of ownership, clear and consistent communication, and the ability to work independently while staying closely aligned...

The Field Service Technician will provide quick response to customer requests for product support. The tasks performed will include but not be limited to, system, device, OS, software and applications troubleshooting and problem evaluation as well as performing and/or supporting the necessary troubleshooting required to return the equipment to functional status. The Field Service Technician will also be instrumental in preparing reports and will work in conjunction with the NOC and...

Summary Maintain and support the organization’s critical business applications through best practices, under the direction and technical oversight of the Senior Applications System Administrator. The Applications System Administrator will be responsible for configuration, issue resolution, and day-to-day administration of one or several applications including ConnectWise, Microsoft CRM, and Ivanti in addition to other existing or future applications as needed. 

Summary The Solutions Architect is a highly motivated, skilled resource who embraces an entrepreneur approach with a strong work ethic.  This position primarily focuses on solving business challenges for the ConvergeOne’s customers with Outcome Based solutions that includes strategic products and services.   The position is responsible for assessing customer needs and tailoring customized solutions that are moderate to complex in nature to fit business needs.  The Solutions Architect is well versed in all market offerings in their area of...

Summary The Solutions Architect is a highly motivated, skilled resource who embraces an entrepreneur approach with a strong work ethic.  This position primarily focuses on solving business challenges for the ConvergeOne’s customers with Outcome Based solutions that includes strategic products and services.   The position is responsible for assessing customer needs and tailoring customized solutions that are moderate to complex in nature to fit business needs.  The Solutions Architect is well versed in all market offerings in their area of...

Summary The Solutions Architect is a highly motivated, skilled resource who embraces an entrepreneur approach with a strong work ethic.  This position primarily focuses on solving business challenges for the ConvergeOne’s customers with Outcome Based solutions that includes strategic products and services.   The position is responsible for assessing customer needs and tailoring customized solutions that are moderate to complex in nature to fit business needs.  The Solutions Architect is well versed in all market offerings in their area of...

Summary The Solutions Architect is a highly motivated, skilled resource who embraces an entrepreneur approach with a strong work ethic.  This position primarily focuses on solving business challenges for the ConvergeOne’s customers with Outcome Based solutions that includes strategic products and services.   The position is responsible for assessing customer needs and tailoring customized solutions that are moderate to complex in nature to fit business needs.  The Solutions Architect is well versed in all market offerings in their area of...

Summary The Solutions Architect is a highly motivated, skilled resource who embraces an entrepreneur approach with a strong work ethic.  This position primarily focuses on solving business challenges for the ConvergeOne’s customers with Outcome Based solutions that includes strategic products and services.   The position is responsible for assessing customer needs and tailoring customized solutions that are moderate to complex in nature to fit business needs.  The Solutions Architect is well versed in all market offerings in their area of...

Summary The Solutions Architect – Hybrid Cloud is a highly motivated, skilled resource who embraces an entrepreneur approach with a strong work ethic. This position primarily focuses on solving business challenges for ConvergeOne’s customers with Outcome Based solutions that includes strategic products and services. The position is responsible for assessing customer needs and tailoring customized solutions that are moderate to complex in nature to fit business needs. The Solutions Architect is well versed in all market offerings in their area of expertise and works closely with the account team to ensure full accuracy of the solution design during the lifecycle of the sale. Additionally, this position can...

Summary An Enterprise Architect (EA) focuses on the big picture, creating technology strategies that enhance connectivity and human experiences across the entire organization. An Enterprise Architect is the technical lead for the customer that transcends the Account Executive and is the primary technical contact for the customer. The position is responsible for assessing customer needs and tailoring customized solutions that are moderate to complex in nature to fit business needs. The Enterprise Architect is well versed in all market offerings in their area of expertise and works closely with the account team to ensure full accuracy of the solution design during the lifecycle of the sale. Also, this position...

The Software Developer III plays an important role in the support and development of the Converge-One applications, supported by the IT team. The Software Developer’s role is to help plan, design, develop, launch, and maintain the systems and solutions in support of core organizational functions. This will include helping resolve performance issues and support tickets, identifying and recommending solutions to remediate chronic issues and poor performing software, identify ways to improve productivity, and helping to implement best practices related to software development, including coding standards, integration and security best practices.

Summary The MuleSoft Developer plays an important role in the support and development of the modernization and ongoing innovation of ConvergeOne applications supported by the IT Team. The MuleSoft Developer’s role is to help plan, design, develop, launch, and maintain the systems and solutions in support of core organizational functions. This will include helping resolve performance issues and support tickets, identifying and recommending solutions to remediate chronic issues and poor performing software, identify ways to improve productivity, and helping to implement best practices related to software development, including coding standards, integration, and security best practices.

The SharePoint Developer will both support the day to day Developer/Administrator functions of the SharePoint environment and development of solutions to support the growing business needs of the enterprise. This individual will apply proven communication skills and problem-solving skills, collaborate with various teams within the business, and demonstrate a knowledge and understanding of best practices within the application and enterprise environment.

Summary The Solutions Consultant is responsible for designing Genesys solutions and overseeing the implementation of that design. The primary objective of this role is to understand customer objectives and requirements and design solutions that meet those objectives and requirements based on knowledge of the Customer and the Genesys platform. The Solution Consultant is responsible for gathering, analyzing, and clarifying customer requirements and then creating a design, including detailed documentation, to meet those requirements in addition to consulting with customers on best practices.

Summary: The Sales Order Coordinator (SOC) will have the responsibility for strengthening relationships and increasing revenue within ConvergeOne’ s existing customer base. Individual must be capable of strategic, solution-based selling, offering our entire portfolio of applications. We are looking for a creative, high energy, driven individual with knowledge of technology and a strong ability to execute desired sales objectives and goals. Ideal candidate must have superb communication and listening skills. Our objective is to develop SOCs that are sharp and determined with a focus on winning, with a commitment to integrity and keeping our client’s needs and business goals first and foremost.

Summary The Client Executive is responsible for selling all products and services offered in the C1 portfolio. This position must meet their assigned targets consistently while searching for growth opportunities with existing clients and new logos. This is accomplished by managing and developing client relationships.   #LI-JM1

Summary The VP of Data will lead and execute the organization’s data strategy, focusing on ensuring that data is available, consistent, reliable, secure, and timely to support business objectives. This role will drive the adoption of data-centric practices across the organization, collaborating with business and IT teams to enhance data governance, management, and utilization. The VP of Data will play a pivotal role in fostering a data-driven culture and helping the organization leverage data to drive innovation, growth, and operational efficiency.

The Application Support Analyst's role is to deliver effective and efficient support to ConvergeOne internal end users in their use of multipleenterprise business applications to fulfill business objectives. This includes troubleshooting applications and software for all...

The Technology Support Analyst is responsible for Tier I and Tier II end users support within organization to include answering calls and tickets from end users with technical questions, providing expert support and troubleshooting of hardware and software.  The Technology Support Analyst is also responsible for finding a resolution for end users in a professional, accurate and timely manner or gathering all the required information to be escalated to the appropriate teams.  The Technology Support Analyst will work with the Imaging Specialist and perform physical inventory.

Summary ConvergeOne is seeking an energetic and experienced Customer Success Manager (CSM) to join the highly-strategic Lifecycle Services team focused on delivering best-in-class adoption services to help clients’ adopt their Cisco software solutions.  The CSM owns delivery of ConvergeOne’s Adoption Services intended to increase product awareness, mitigate adoption barriers, and drive overall product consumption of Cisco software solutions.  Additionally, the CSM is responsible for identifying expansion opportunities.   As the clients’ trusted advisor, the CSM plays a key role in working with clients’ key stakeholders and developing an adoption success plan designed...

This position executes the daily cash functions for ConvergeOne including application of payments to customer accounts and cash forecasting. Is the primary contact for the Company’s banking relationships. Has responsibility for developing, documenting, and improving processes to increase the effectiveness, accuracy, and efficiency of cash-related processes. This position works within the Finance...

Summary The Client Executive is responsible for selling all products and services offered in the C1 portfolio. This position must meet their assigned targets consistently while searching for growth opportunities with existing clients and new logos. This is accomplished by managing and developing client relationships.  

Summary The Senior Solutions Architect is a highly motivated, skilled resource who embraces an entrepreneur approach with a strong work ethic.  This position primarily focuses on consulting with ConvergeOne’s Enterprise Customers to develop solid strategies with Outcome Based solutions that deliver measurable results thru ROI and TCO models. The position is responsible for assessing customer needs and tailoring customized architectures that have strategic value and are complex in nature to fit business needs.  The Senior Solutions Architect is well...

Summary The Client Executive is responsible for selling all products and services offered in the C1 portfolio. This position must meet their assigned targets consistently while searching for growth opportunities with existing clients and new logos. This is accomplished by managing and developing client relationships.  

Summary: As a Marketing Intern, you will support the Integrated Marketing team with the goal of enhancing your educational experience through practical, hands-on learning, assignments, and projects. The Marketing Intern will be part of an exciting program that offers exposure to various marketing functions, including Digital Marketing, Campaign Management, Content Strategy, Partner Marketing, Market Research, Competitive Intelligence, Marketing Operations, and Project Management.   A primary area of focus will be assisting in the execution of marketing campaigns, supporting content creation, performing data analysis, and maintaining...

Summary The Sales Booking Coordinator assists in managing the day-to-day activities focusing on post booking sales related activities. Typical duties may include sales assistance, order tracking, managing estimated invoicing dates (EIDs) for sales forecasting accuracy, initiating returns of material and post sale activities related to sales orders in process or completed.

Summary: The Sales Order Coordinator (SOC) will have the responsibility for strengthening relationships and increasing revenue within ConvergeOne’ s existing customer base. Individual must be capable of strategic, solution-based selling, offering our entire portfolio of applications. We are looking for a creative, high energy, driven individual with knowledge of technology and a strong ability to execute desired sales objectives and goals. Ideal candidate must have superb communication and listening skills. Our objective is to develop SOCs that are sharp and determined with a focus on winning, with a commitment to integrity and keeping our client’s needs and business goals first and foremost.

Summary: The Sales Order Coordinator (SOC) will have the responsibility for strengthening relationships and increasing revenue within ConvergeOne’ s existing customer base. Individual must be capable of strategic, solution-based selling, offering our entire portfolio of applications. We are looking for a creative, high energy, driven individual with knowledge of technology and a strong ability to execute desired sales objectives and goals. Ideal candidate must have superb communication and listening skills. Our objective is to develop SOCs that are sharp and determined with a focus on winning, with a commitment to integrity and keeping our client’s needs and business goals first and foremost.

Summary As an AI Developer, you will be responsible for designing, developing, and deploying AI models and systems that drive meaningful outcomes for our customers. You will collaborate with cross-functional teams to identify opportunities for automation, optimization, and innovation. This role requires a strong foundation in machine learning, deep learning, and data science, as well as a passion for solving challenging problems.

Summary The Manager, Software Release Management is responsible for managing a team of technical associates responsible for reporting and implementing software updates for managed service customers. This is accomplished by understanding and adhering to processes and procedures of the functional area to ensure timely and consistent results for the customer base.

Summary: The Sales Order Coordinator (SOC) will have the responsibility for strengthening relationships and increasing revenue within ConvergeOne’ s existing customer base. Individual must be capable of strategic, solution-based selling, offering our entire portfolio of applications. We are looking for a creative, high energy, driven individual with knowledge of technology and a strong ability to execute desired sales objectives and goals. Ideal candidate must have superb communication and listening skills. Our objective is to develop SOCs that are sharp and determined with a focus on winning, with a commitment to integrity and keeping our client’s needs and business goals first and foremost.

Summary The Employee Engagement Intern will support the Sr. Director, Culture & Values in creating an award-winning culture at C1. This role will focus on enhancing team member engagement, fostering a positive work environment, and supporting initiatives that align with the company’s values of being human, being bold, and being one. The intern will contribute to programs that promote trust, respect, innovation, and collaboration within the company. This is an excellent opportunity for someone interested in gaining hands-on experience in corporate culture and employee engagement within a dynamic and growing organization.

Summary The Business Analyst’s role is to analyze, specify and validate the business needs of the organizations. In this role, the BA will plan, design, develop, and launch efficient business, financial, and operations systems in support of core organizational functions and business processes. This includes gathering and analyzing data in support of business cases, proposed projects, and systems requirements. The Business Analyst is also responsible for supporting the development process, and ensuring that project deliverables are met according to specifications. This individual will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of IT system investments.

Summary The NetSuite Developer plays an important role in the support and development of the Converge-One applications, supported by the IT team. The NetSuite Developer’s role is to help plan, design, develop, launch, and maintain the systems and solutions in support of core organizational functions. This will include helping resolve performance issues and support tickets, identifying and recommending solutions to remediate chronic issues and poor performing software, identify ways to improve productivity, and helping to implement best practices related to software development, including coding standards, integration...

Summary The MuleSoft Developer plays an important role in the support and development of the modernization and ongoing innovation of ConvergeOne applications supported by the IT Team. The MuleSoft Developer’s role is to help plan, design, develop, launch, and maintain the systems and solutions in support of core organizational functions. This will include helping resolve performance issues and support tickets, identifying and recommending solutions to remediate chronic issues and poor performing software, identify ways to improve productivity, and helping to implement best practices related to software development, including coding standards, integration, and security best practices.

Summary The Customer Quality Assurance Manager is responsible for reviewing complex public sector agency contracts. Upon award, the Public Sector Quality Coordinator will document the contract's requirements and provide the details in an understandable format to everyone working with the customer(s).  This could include all titles in the sales teams, finance, professional services team, etc. A successful candidate would be able to identify, and problem solve gaps in our current processes. This will help enable the regions...

Summary The Client Executive is responsible for selling all products and services offered in the C1 portfolio. This position must meet their assigned targets consistently while searching for growth opportunities with existing clients and new logos. This is accomplished by managing and developing client relationships.  

Summary The Advanced Diagnostics Engineer (ADE) has the responsibility to serve as an escalation point to assist the ConvergeOne Customer Success Center (CSC) engineers with managing, troubleshooting and supporting issues for ConvergeOne’s maintenance and managed services customer base.  The ADE position will be expected to develop and provide mentoring and training for the CSC engineering group.  This position will require attainment of expert level certifications related to their area of expertise (including but not limited to AVAYA ACE (equivalent), Cisco...

The Supervisor, Accounts Receivable is responsible for the oversight and performance of a team of Accounts Receivable and Collections Specialists.   

The Accounts Receivable Specialist must be an independent thinker who is comfortable working in a high-volume, fast paced environment. The specialist must also be process driven and customer service oriented. 

The Cloud Virtualization Engineer is responsible for the day-to-day provisioning, installation/configuration, operation, and maintenance of the virtual infrastructure.  The Cloud Virtualization Engineering role requires someone who is skilled in continuous delivery, cloud services, process development and automation. This role collaborates closely with cross-functional teams in operating and innovating the Cloud platform architecture and applications, and is a key participant who drives operating and service excellence supporting internal/external stakeholders and partners. The Cloud Virtualization Engineer will be experienced in supporting...

Summary: 

Summary The Business Consultant Intern will play a key role in client engagements, contributing to the development and delivery of Advisory Services. The intern will assist senior consultants with research, analysis, and client communication, gaining valuable experience in business consulting and the contact center industry.   The intern will also contribute to the development of Advisory Services tools, processes, and collateral.

Summary As a Customer Success Manager (CSM) Intern at C1, you will have the opportunity to work closely with our Customer Success team, learning how to manage customer relationships, onboard new clients, ensuring customer satisfaction, and drive product adoption. This internship will provide hands-on experience in customer success strategies, including troubleshooting, communication, and collaboration with cross-functional teams. You will work with our team to ensure customers derive maximum value from our solutions while gaining valuable exposure to...

Union 1109 – Technician I  Communication Technician (Tech 1): Job requirements are to be able to perform site preparation and finishing, pulling and termination of cable, installation of station apparatus and operational tests for all PBX and all key system products. Must be able to read and understand blueprints, floor plans and schematics, as necessary to perform job duties. Responsible for the integrity of cable and wire from the MDF to the station apparatus.   Additionally, the position must be able to: completely install all PBXs, ...

Summary The Client Executive is responsible for selling all products and services offered in the C1 portfolio. This position must meet their assigned targets consistently while searching for growth opportunities with existing clients and new logos. This is accomplished by managing and developing client relationships.  

Summary The Senior Director of Cisco Alliances will serve as the leader of C1’s strategic partnership with Cisco, overseeing and driving all aspects of the alliance. This is a critical role, given Cisco's status as C1’s number one partner, and requires a seasoned, high-caliber individual to act as the strategic architect and operator of this relationship. This role demands a visionary leader who can establish and execute a comprehensive strategy, aligning the partnership’s objectives with broader business goals while fostering mutual growth and success. The Senior Director, Cisco Alliances will be responsible for building and maintaining executive relationships, driving revenue-generating...

Summary The Client Executive is responsible for selling all products and services offered in the C1 portfolio. This position must meet their assigned targets consistently while searching for growth opportunities with existing clients and new logos. This is accomplished by managing and developing client relationships.    

Summary The Senior Solutions Architect – Cyber Security is responsible for solving cyber security business challenges for C1’s customers with Outcome Based solutions that includes strategic products and services. The Senior Solutions Architect resource is well versed in all market offerings in their area of expertise and works closely with the account team to ensure full accuracy of...

Summary The Client Executive is responsible for selling all products and services offered in the C1 portfolio. This position must meet their assigned targets consistently while searching for growth opportunities with existing clients and new logos. This is accomplished by managing and developing client relationships.