Summary The Director, Sales is responsible for managing National Account Managers to ensure the profitability, sales revenue growth, and the overall strategy is executed. This position must meet their assigned Gross Profit (GP) target consistently while searching for growth opportunities with existing customers and new logos. This role manages, mentors, and develops a team.

Summary The Director, Sales is responsible for managing National Account Managers to ensure the profitability, sales revenue growth, and the overall strategy is executed. This position must meet their assigned Gross Profit (GP) target consistently while searching for growth opportunities with existing customers and new logos. This role manages, mentors, and develops a team.

Summary The Senior Solutions Architect is a highly motivated, skilled resource who embraces an entrepreneur approach with a strong work ethic.  This position primarily focuses on consulting with ConvergeOne’s Enterprise Customers to develop solid strategies with Outcome Based solutions that deliver measurable results thru ROI and TCO models. The position is responsible for assessing customer needs and tailoring customized architectures that have strategic value and are complex in nature to fit business needs.  The Senior Solutions Architect is well...

Summary The Field Services Engineer is responsible for providing 9-1-1, NG9-1-1, or E9-1-1 technical support to customers via email, phone, in person, or other methods and utilizes knowledge of commonly-used concepts, practices, and procedures.  The 9-1-1 Field Services Engineer works independently and exercises independent judgement to resolve issues.  Travel is required to the customer’s site as needed, including a rotating schedule. Helps to support the ConvergeOne cloud team in providing Cloud Services.

Summary: This position reports to the Senior Manager, Carrier Services.  The Carrier Services Specialist (CSS) supports the overall Carrier Services Business.  The major function of this job is managing several key areas including carrier relationship management, SIP trunk and MPLS management, porting coordination and execution, as well as carrier circuit management.

Summary The Field Services Engineer is responsible for providing 9-1-1, NG9-1-1, or E9-1-1 technical support to customers via email, phone, in person, or other methods and utilizes knowledge of commonly-used concepts, practices, and procedures.  The 9-1-1 Field Services Engineer works independently and exercises independent judgement to resolve issues.  Travel is required to the customer’s site as needed, including a rotating schedule. Helps to support the ConvergeOne cloud team in providing Cloud Services.

Summary The Manager of Strategic Sourcing & Vendor Management is responsible for overseeing the day-to-day activities within Sourcing and Vendor Management team in both US domestic and offshore locations.  The ideal candidate directs and coordinates all activities of the business concerned with sourcing activities such as sourcing road map, requirements gathering, RFP development, sourcing execution, contract negotiation, managing staff, preparing category plans and assigning specific duties to team as required. The candidate will also have good communications skills to interface with executive leadership, and staff members as necessary...

Summary The Senior Marketing Event Planner is a key member within the Event Marketing team and overall C1 Marketing organization.  The position is responsible for overall strategy, budgeting, management, and execution of corporate events, tradeshows and regional events.  The Senior Marketing Event Planner is responsible for developing marketing strategy, plans for each event and executing, working with cross-functional teams across the business.  Marketing plans for each event include vision/ strategy, theme, cross-functional and leadership team alignment, event attendees, presenters, content strategy, budget management, working with production vendors, negotiating contracts, managing all...

Location & Travel This position offers work fromhome flexibility day to day but will require periodic travel to Washington, D.C.   Candidates located in Washington D.C., Maryland, Northern Virginia, and nearby regions are strongly preferred.   Summary   As a Data Engineer, you will be responsible for designing, developing,...

Summary The Accounts Receivable Specialist must be an independent thinker who is comfortable working in a high-volume, fast paced environment. In addition to process driven and customer service oriented. 

Summary  The Customer Success Associate is responsible for supporting and nurturing customer relationships while working closely with customers to ensure smooth onboarding, driving product adoption, and promoting long-term customer satisfaction and retention. This role will work to build a foundation in customer success while working with a collaborative, cross-functional team. 

Location: This is a 100% onsite position based in Los Angeles, California, USA. Candidates must be located within driving distance to Los Angeles, CA to be considered for this position. Position Overview: The Network Engineer I provides IT infrastructure engineering for network and infrastructure upgrades, changes, troubleshooting, relocation and migrations specializing in advanced Cisco and other vendors solutions.

The System Technician provides installation, repair and maintenance support for all telecommunication systems.  This position must be able to work with customers and project managers to build and prepare systems for field deployments, work with Service Desk on Incident Management Tickets and perform system maintenance routines. The System Technician must be well versed in telecommunications systems such as IP PBX Equipment, off the shelf server platforms, Operating Systems and systems software administration. Identify areas of improvement and work with services team to document and update processes.

The Software Developer III plays an important role in the support and development of the Converge-One applications, supported by the IT team. The Software Developer’s role is to help plan, design, develop, launch, and maintain the systems and solutions in support of core organizational functions. This will include helping resolve performance issues and support tickets, identifying and recommending solutions to remediate chronic issues and poor performing software, identify ways to improve productivity, and helping to implement best practices related to software development, including coding standards, integration and security best practices.

Summary The Business Systems Architect is responsible for designing and implementing information systems that support C1’s business objectives.  This position must possess a blend of technical expertise, strategic thinking, and effective communication skills to bridge the gap between business requirements and technological solutions.  This role is responsible for highly strategic planning, design, evaluation as well as risk management while simultaneously interacting with various key stakeholders throughout the enterprise to ensure business needs are met and consistent with the overall company strategy.

Summary The Field Services Technician – Dedicated works to provide quick response to customer requests for network support. The tasks performed will include but not be limited to, system, device, OS, software and applications troubleshooting and problem evaluation as well as performing and/or supporting the necessary troubleshooting required to return the equipment to functional status. The Field Service Technician – Dedicated will also be instrumental in preparing reports for any un-solved issue and follow escalation process.  This position is dedicated 100% to a specific client. 

Summary The Director, Revenue Accounting works closely with the VP, Corporate Controller in the overall strategy and build-out of the Revenue Accounting team (roles/responsibilities/skillsets) in order sufficiently support the organization’s growth objectives, including through acquisitions as well as organically through new customer solutions.  This position plays a critical role in the assessment and documentation of complex revenue transactions to ensure the accounting is in conformity with Generally Accepted Accounting Principles.  It has a deep understanding of the revenue recognition accounting standards, including specific to the IT Industry, and provides guidance to Finance, Sales,...

Summary The Solutions Architect is a highly motivated, skilled resource who embraces an entrepreneur approach with a strong work ethic.  This position primarily focuses on solving business challenges for the ConvergeOne’s customers with Outcome Based solutions that includes strategic products and services.   The position is responsible for assessing customer needs and tailoring customized solutions that are moderate to complex in nature to fit business needs.  The Solutions Architect is well versed in all market offerings in their area of...

Summary The Solutions Architect is a highly motivated, skilled resource who embraces an entrepreneur approach with a strong work ethic.  This position primarily focuses on solving business challenges for the ConvergeOne’s customers with Outcome Based solutions that includes strategic products and services.   The position is responsible for assessing customer needs and tailoring customized solutions that are moderate to complex in nature to fit business needs.  The Solutions Architect is well versed in all market offerings in their area of...

Summary The Senior Solutions Architect is a highly motivated, skilled resource who embraces an entrepreneur approach with a strong work ethic.  This position primarily focuses on consulting with ConvergeOne’s Enterprise Customers to develop solid strategies with Outcome Based solutions that deliver measurable results thru ROI and TCO models. The position is responsible for assessing customer needs and tailoring customized architectures that have strategic value and are complex in nature to fit business needs.  The Senior Solutions Architect is well...

Summary The Manager, Software Release Management is responsible for managing a team of technical associates responsible for reporting and implementing software updates for managed service customers. This is accomplished by understanding and adhering to processes and procedures of the functional area to ensure timely and consistent results for the customer base.

Summary The Business Analyst’s role is to analyze, specify and validate the business needs of the organizations. In this role, the BA will plan, design, develop, and launch efficient business, financial, and operations systems in support of core organizational functions and business processes. This includes gathering and analyzing data in support of business cases, proposed projects, and systems requirements. The Business Analyst is also responsible for supporting the development process, and ensuring that project deliverables are met according to specifications. This individual will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of IT system investments.

Summary The NetSuite Developer plays an important role in the support and development of the Converge-One applications, supported by the IT team. The NetSuite Developer’s role is to help plan, design, develop, launch, and maintain the systems and solutions in support of core organizational functions. This will include helping resolve performance issues and support tickets, identifying and recommending solutions to remediate chronic issues and poor performing software, identify ways to improve productivity, and helping to implement best practices related to software development, including coding standards, integration...

Summary The Senior Manager, Accounting is responsible for managing a team of accountants and the financial systems administrator. This position is also responsible for implementing and maintaining a system of internal controls to ensure company assets are adequately safeguarded and transactions recorded in compliance with both internal financial policies and US GAAP. The position works closely with the FP&A team, the Technical Accounting & Financial Reporting team, the Revenue Accounting team, and various other business unit leaders.