C1 Company Overview

C1: 1 Contact, 1 Connection, 1 Choice

C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it -- from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best.

So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice -- your #1 choice -- is C1.

The CRM Developer is responsible for designing, developing, and implementing Microsoft Dynamics CRM solutions that enable seamless business processes and customer engagement. This role requires deep technical expertise in CRM architecture, customization, and integration, along with strong proficiency in .NET technologies and SQL. The developer will collaborate with BA, QA and cross functional team to deliver scalable, secure, and high-performing CRM solutions across on-premise and cloud environments.

The ideal candidate will have extensive experience in Microsoft Dynamics CRM (2015 and higher), strong programming skills in C#, ASP.NET, and JavaScript, and a solid understanding of CRM SDK, solution deployment, and integration best practices.

Essential Functions

• Design and develop Microsoft Dynamics CRM solutions, including plugins, workflows, forms, and views.
• Customize and configure CRM components to meet business requirements.
• Develop and maintain applications using Microsoft CRM SDK and C# for API integrations.
• Implement and optimize JavaScript customizations using CRM JavaScript API.
• Manage CRM solution deployments and environment configurations.
• Write and optimize FetchXML and SQL queries for data retrieval and reporting.
• Architect, implement, and integrate business solutions across CRM On-Premise and Cloud environments.
• Collaborate with business analysts and stakeholders to translate requirements into technical designs.
• Ensure adherence to coding standards, security guidelines, and best practices.
• Work with Azure DevOps for source control, CI/CD pipelines, and deployment automation.
• Provide technical support and troubleshoot CRM-related issues in production environments.
• Document technical specifications, configurations, and processes for future reference.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 5+ years of hands-on experience in Microsoft Dynamics CRM design and development.
• Strong understanding of CRM technical architecture and solution management.
• Experience in Microsoft CRM 2015 and higher versions, including plugin development and testing.
• High proficiency in JavaScript and familiarity with CRM JavaScript API.
• Hands-on experience with C#, ASP.NET, and Microsoft CRM SDK.
• Strong knowledge of FetchXML, SQL queries, and SQL Server administration.
• 8+ years of experience with Microsoft development platform using .NET framework technologies.
• Excellent analytical and problem-solving skills.
• Strong verbal and written communication skills.
• Experience in Agile development methodologies.
• Familiarity with Azure DevOps and CI/CD practices.

Desired/Preferred Qualifications

• Experience with:
• SQL Server Reporting Services (SSRS)
• Solution deployments and environment management
• Visual Studio.NET, VB.NET or C#
• Exposure to Microsoft Dynamics GP and SharePoint.
• Customer service or technical helpdesk experience.

Supervisory Responsibility

None

Travel
Up to 10%

Work Environment

Ability to handle multiple priorities and demands in a fast-paced environment.  This job operates in a professional office environment.  This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Environment
Physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.

Other Duties/Changes
This job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of a team member for this job.  Duties, responsibilities and activities may change at any time with or without notice.  At any point in time, the essential functions and primary duties associated with this position will be the principal, major or most important duties, responsibilities and activities that the employee is expected to perform as determined and directed by C1.