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Director, Sales

Position Type: Regular Full-Time
Requisition ID: 2024-6518
Category: Sales

C1 Company Overview

C1: 1 Contact, 1 Connection, 1 Choice

C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it -- from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best.

So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice -- your #1 choice -- is C1.

Overview

Summary

The Director, Sales is responsible for managing National Account Managers to ensure the profitability, sales revenue growth, and the overall strategy is executed. This position must meet their assigned Gross Profit (GP) target consistently while searching for growth opportunities with existing customers and new logos. This role manages, mentors, and develops a team.

#LI-JM1

Responsibilities

Essential Functions

Consults, designs, supports, and manages sales of customer activity involving all products and services offered by the company with primary focus in designated region
Manages, trains, advises, and motivates assigned team members to their full potential
Develops and maintains strong relationships with key customers, ability to present to customer in-person or virtually
Ensures strong, effective market share of the products and services by providing direction and information on the products and related services
Develops and maintains technical competency in all products and services offered through ConvergeOne
Prepares sales forecasts, budgets, quotas, and other projections on a monthly basis
Analyzes sales records and trends in relation to objectives and competitive activities; takes or recommends necessary corrective action to Regional Vice President (RVP)
Develops a Business Plan for area of responsibility that is consistent with short-range and long-range company objectives
Keeps RVP informed of economic, customer/competition situations, customer’s business issues and interests, and generate a strategy that will achieve business objectives
Uses partnership programs, works with customers and their other product and service partners
Manages NAMs to be successful with all service offerings from all C1’s business partners
Maximizes NAM’s results through continuous and proactive feedback
Expedites the resolution of customer problems/complaints effectively
Keeps well informed on industry changes, participates where possible in organizations directly involved with ConvergeOne’s target markets, and continually works to improve sales techniques and sales knowledge
Works independently and as a team member with various organizations and/or functions throughout the company to achieve company objectives
Adheres to company policies, procedures, and objectives, and is always prepared to accurately discuss these policies with NAMs as well as our customers
Creates innovative solutions concepts
Maintains strong customer relationships at an executive level
Identifies strength and weaknesses within a team and works with extended teams to improve their skills
Manages a multi-vendor plan and relationships (OEMs)
Recognizes talent and potential talent to develop a successor and bench
Seeks the right talent on a continuous basis (i.e., recruitment and retention)
Executes both, the art and sciences, selling and uses specific sales methodologies
Determines what is important and what isn’t by helping NAMs to qualify deals for customers worthy of pursuit
Holds team accountable to tactical execution
Manages deals effectively and understands the process flow

Qualifications

Required Qualifications

4-year college degree in Business or equivalent in experience
Seven or more years of prior successful direct selling experience
Three or more years in a Services/Sales Support management role or related experience
Five or more years of supervisory experience
Proven ability to maintain partnership programs with customer and their other service providers
Strong problem solving, decision-making, and negotiation skills
Must be “total” team player and look at the constant “big” picture for success
Knowledge of collaboration technology
Strong presentation, verbal and communication skills
Demonstrated sales ability and technical aptitude
Proficient with Microsoft Word, Excel and Outlook
Previous experience working in a telecommunications industry
Strong territory management background to include, growth plans, staffing, coaching, to exceed quotas
Strong background and forecasting skills
Strong skills in developing and maintaining customer relationships at an executive level
Excellent coaching skills to enable strengthening team
Creative, innovative, resilient and tenacious
Strong internal relationship with mutual respect with extended team
Executive presence

Additional Information

C1 BENEFITS

* 401(k) Plan (35% employer match per dollar up to 10% employee contribution)
* Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes comprehensive member advocacy; and Kaiser)
* HSA with + Employer Contribution
* In-vitro Fertility (treatment coverage)
* Dental
* Vision (2 plans: 12-month and 24-month frames allowance)
* FSA Plans (Healthcare, Dependent care and Limited Purpose)
* Pre-tax Commuter Plans
* Employer-paid Life Insurance
* Employer-paid Short + Term Disability
* Long Term Disability (2 plans: Employer-paid and Self-paid with non-taxable claim payments)

* Paid Parental Leave (4 weeks at 100%)
* Employee Assistance Plan
* Voluntary Life Insurance
* Legal/ID Theft Plans
* TeleHealth Options
* Wellness via Omada Health (healthy living solution)
* Travel Assistance
* Business Travel Accident Coverage
* Employer-paid Pet Telehealth
* Accident Insurance
* Critical Illness Insurance
* Hospital Indemnity Insurance
* Volunteer Time Off

Work Environment
Ability to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

Physical Environment
Physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Other Duties/Changes
This job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of a team member for this job. Duties, responsibilities and activities may change at any time with or without notice. At any point in time, the essential functions and primary duties associated with this position will be the principal, major or most important duties, responsibilities and activities that the employee is expected to perform as determined and directed by C1.

EEO Statement
C1 provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. For further details please view the Equal Employment Opportunity Posters provided by OFCCP. http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm<http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm>