Government IT Account Manager

Job Locations US-Virtual Office
Position Type
Regular Full-Time
Requisition ID

C1 Company Overview

ConvergeOne: 1 Contact, 1 Connection, 1 Choice


ConvergeOne is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it -- from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best.


So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice -- your #1 choice -- is ConvergeOne.


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ConvergeOne Government Solutions understands the complexities and challenges of government business. With over 30 years of experience, C1’s diverse portfolio of IT products and services brings complex technologies together into seamless solutions that help Federal and public sector customers meet their business objectives. C1’s long-term partnerships with the leading manufacturers of voice and data technology enable C1 to provide proven, business-transforming solutions that enable customers to gain operational and strategic advantage in the fulfillment of their mission.


The Government Account Manager will be responsible for business development and capture management within assigned module of Federal accounts.



  • Provides sales consultation, design, support, and management of customer activity involving but not limited to the collaboration, enterprise networking, data solutions and security products and services with primary focus on designated Federal customers
  • Establishes, maintains, and develops business with customers and potential customers to enhance the potential for meeting the objectives of maximum profitability and growth through effective sales and services
  • Analyzes customer/competition situations, customer’s business issues and interests, and generates a strategy that will achieve business objectives
  • Develops a Business Plan for area of responsibility that is consistent with short-range and long-range company objectives
  • Ensures strong, effective market share of the products and services by providing direction and information on the products and related services. Develops and maintains technical competency in all products offered including all solutions from represented manufacturers as well as professional services supplied by ConvergeOne and C1GS
  • Makes telephone calls and presentations to customers and potential customers, consistently adding new prospects and clients
  • Expedites the resolution of customer problems/complaints
  • Keeps well informed on industry changes, participates where possible in organizations directly involved with prime markets, and continually works to improve sales techniques and sales knowledge
  • Provides sales support, marketing, services, purchasing/inventory to reach company objectives
  • Keeps advised on company policies, procedures, and objectives, clarifying them with Manager when and if questions arise, and is always prepared to accurately discuss these policies with customers
  • Maintains a sales forecasting capability and an active reporting procedure in accordance with company needs


Additional Specific Duties and Responsibilities

  • Maintains a strong understanding of government contract vehicles and possesses an understanding of how to transact business with Federal customers, including knowledge of and compliance with Federal Acquisition Regulations


Required Qualifications

  • Five or more years of direct selling experience
  • 4-year college degree in Business or equivalent in experience
  • Ability to call on and work directly with agency leadership / C-level executives
  • Strong presentation, verbal and communication skills
  • Demonstrated sales ability and technical aptitude
  • Knowledge and track record of territory development including new business accounts
  • Proficient with Microsoft Word, Excel, Outlook, PowerPoint
  • Previous experience working in the technology industry


Desired/Preferred Qualifications

  • MBA is a plus
  • Strong knowledge in communications and data technology with specific experience selling Avaya or Cisco’s product line

Additional Information

ConvergeOne BENEFITS

* 401(k) Plan (35% match per dollar up to 10%)
* Health Coverage (BCBS of MN with National Network + Kaiser CA)
* HSA + Employer Contribution
* In-vitro Fertility (treatment coverage)
* Dental
* Vision
* FSA Plans
* Pre-tax Commuter Plans
* Employer-paid Life Insurance
* Employer-paid Short + Long Term Disability
* Paid Parental Leave (4 weeks at 100%)
* Employee Assistance Plan
* Voluntary Life Insurance
* Legal/ID Theft Plans
* TeleHealth Options (Doctor on Demand)
* Omada Health (healthy living solution)
* ShareCare (fitness incentive of $20 - $40/month)
* SmartShopper (cash reward for searching for low cost treatments)
* Travel Assistance
* Business Travel Accident Coverage
* Pet Insurance
* Accident Insurance
* Critical Illness Insurance
* Hospital Indemnity Insurance
* Health Advocate
* Volunteer Time Off

Work Environment
Ability to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

Physical Environment
Physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Other Duties/Changes
This job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of a team member for this job. Duties, responsibilities and activities may change at any time with or without notice. At any point in time, the essential functions and primary duties associated with this position will be the principal, major or most important duties, responsibilities and activities that the employee is expected to perform as determined and directed by ConvergeOne.

EEO Statement
ConvergeOne provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. For further details please view the Equal Employment Opportunity Posters provided by OFCCP.<>

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